Coventry Health Care: Let 5-Year-Old Carson Hear!
  • Petitioned Coventry Health Care of Georgia

This petition was delivered to:

Coventry Health Care of Georgia
CEO, Coventry Health Care
Allen F. Wise
CEO Coventry Health Care of Georgia
Thomas Davis
Vice President, Corporate Communications Coventry Health Care
Kristine Grow
Vice President Business Communications, Aetna
Jill Griffiths
Director of Communications, Aetna
Susan Millerick
Coventry Communications

Coventry Health Care: Let 5-Year-Old Carson Hear!

    1. Shay Rubin
    2. Petition by

      Shay Rubin

      Monroe, GA

March 2013


When 5 year-old Carson Rubin's parents were told that cochlear implants would reduce the heavy static that their son hears all the time due to a condition called auditory neuropathy - they were thrilled. But the family's insurance company refused to cover the procedure so they started a petition on asking the company to change the policy. After more than 110,000 peopled signed their petition, Coventry Health Care of Georgia agreed to not only be cover Carson's cochlear implant surgery (robot ears as Carson calls them) but they will be changing the policy statewide to make the procedure a covered benefit for everyone.

Our five year old son Carson was born with a hearing impairment called Auditory Neuropathy which affects the auditory nerve and has caused him to be legally deaf. We were thrilled to learn from his doctors that with a common surgery called cochlear implants, Carson would start kindergarten with the ability to hear clearly for the first time. However, our insurance provider, Coventry Health Care of Georgia, has a written exclusion for cochlear implants.

The cost of the surgery without insurance is approximately $125,000 per ear- we don’t have that kind of money, and we’re shocked and saddened to learn that Coventry Health Care won’t cover this surgery. We found out that more than 90% of commercial health plans in the country do cover cochlear implant surgery - and Coventry Health Care is one of the largest health care companies in the United States.

For Carson, the surgery would be life changing. When he starts kindergarten in the fall, he’s not going to be able to hear his teachers and he already has trouble interacting with other kids at social events because he has difficulty hearing and speaking. With the surgery, he’ll be able to hear his own voice. We know that the cochlear implants aren’t a magic pill - Carson will need auditory verbal therapy after the surgery, but as his parents, we feel this is the best path for him.

According to the FDA, cochlear implants are now recognized as the standard treatment for severe-to-profound nerve deafness, and that’s why most insurance companies cover them. The National Institute of Health says about 210,000 children and adults around the world have received these implants. In the United States roughly 42,600 adults and 28,400 children have received them. Coventry Health Care should cover this procedure for families who decide that cochlear implant surgery is the right choice for them and their doctor. 

Coventry Health Care should change their policy and allow Carson, and other children like him, to have the gift of hearing.

Recent signatures


    Reasons for signing

    • Tara Williams LAKELAND, FL
      • about 1 year ago

      My daughter is also hearing impaired and we have a Cadillac plan and are being denied coverage for her hearing aids.

    • Jo Ann Summerall BROOKSVILLE, FL
      • over 1 year ago

      For the Ins Co to provide treatment for the child to hear

    • Dorothea Tyce HANAHAN, SC
      • over 1 year ago

      Because everyone should have the opportunity to hear.

    • Victoria Barkefelt ADAMSBURG, PA
      • over 1 year ago

      My mom worked at Pressley Ridge School for the deaf for years and I watched a few of their faces light up and their entire lifes changed from the implants. Every child deserves to hear laughter, music, hear their parents say "I love you". The little things we take for granted mean the world to a child who can finally hear. Good Luck Carson!!(My oldest sons name also lol)

    • Rich Hunter TUSTIN, CA
      • over 1 year ago

      For Carson, my son & anyone else enduring the same struggles we are.


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