COMCAST: Drop the new $7 "equipment fee" for online access
  • Petitioned Joseph F. DiTrolio

This petition was delivered to:

Vice President, Financial Operations, Comcast Corporation
Joseph F. DiTrolio
Senior Vice President, Strategic Planning, Comcast Corporation
Mark A. Coblitz
Founder and Chairman Emeritus, Comcast Corporation
Ralph J. Roberts
Executive Vice President, Comcast Corporation
David L. Cohen
Managing Director & Head of Funds, Comcast Ventures and Senior Vice President, Comcast Corporation
Amy Banse
Vice President, Administration, Comcast Corporation
Karen Dougherty Buchholz
Senior Vice President, Corporate Communications, Comcast Corporation
D'Arcy F. Rudnay
Senior Vice President, General Counsel and Secretary, Comcast Corporation
Arthur R. Block, Esq.
Senior Vice President and Treasurer, Comcast Corporation
William E. Dordelman
President, Comcast/NBC Universal, Washington, D.C., Comcast Corporation
Kyle E. McSlarrow
Vice President, Corporate Communications, Comcast Corporation
Jennifer Khoury Newcomb
Executive Vice President, Comcast Corporation
Stephen B. Burke
Vice Chairman and Chief Financial Officer, Comcast Corporation
Michael J. Angelakis
Chairman and Chief Executive Officer, Comcast Corporation
Brian L. Roberts

COMCAST: Drop the new $7 "equipment fee" for online access

    1. Kenneth Tannenbaum
    2. Petition by

      Kenneth Tannenbaum

      Lovettsville, VA

Staying connected has just become more expensive – at least for Comcast Business Class Internet customers. The largest cable operator in the U.S. has quietly added an equipment fee to its high-speed Business Class Internet service. The additional $7 fee (plus taxes) was implemented in December 2011 and will appear on new invoices to cover the “wear and tear” of modems, according to a Comcast customer service representative. The new fee will be charged regardless of age of the modem, so even customers that did not see any equipment fees in the past will notice a substantial price hike.

"At Comcast, we strive to minimize passing expenses on to our customers. However, from time to time it is necessary to increase certain fees in order to keep pace with the costs of running our business," Comcast says on its website here. "In the last several years, we have made significant upgrades to our network, customer equipment and software in order to provide a fast and reliable experience for our Business Class customers."

Comcast is the largest home Internet service provider in the United States. It also offers cable television and telephone service to both residential and commercial customers. In January 2011, the Philadelphia based company acquired a majority stake in media conglomerate NBC Universal, after seeing revenue increases of 51% to $14.3 billion, from $9.53 billion. Comcast has significant holding in several cable networks, including E! Entertainment Television, G4, Style Network, and The Golf Channel. The company is active in 39 states and the District of Columbia.

We are calling on Comcast to drop their new "equipment rental" fee, which essentially increases the costs for internet services by upto 12% over previous month's charges.

We're trying to collect 100,000 signatures, and we could really use your help.
It'll just take a minute!

Once you're done, please ask your friends to sign the petition as well. Grassroots movements succeed because people like you are willing to spread the word!

To read more about what we're trying to do and to participate in the conversation against Comcast's corporate greed, please visit our FaceBook page at:


Recent signatures


    1. Reached 100 signatures
    2. Petition Day 4 - How to Use Our Petition Widget‏

      Kenneth Tannenbaum
      Petition Organizer

      Congratulations, everyone, on getting 21 more people to sign "COMCAST: Drop the new $7 "equipment fee" for online access"! We now have 77 signatures towards our 100,000 goal!

      To keep the signatures coming in, take advantage of our petition widget. It's a small badge that you can add to any blog or website which allows visitors to sign your petition in just one click.

      If you have a blog or website, paste the code below into your page now (change the square brackets to angled ones):
      [div id="change_BottomBar"][span id="change_Powered"][a href="" target="_blank"][/a][/span][/div][script type="text/javascript" src=""][/script]

      For other ideas on how to promote our petition, check out:

      Thanks for your continued support!

    3. Petition Day 3 – How to use Facebook to spread awareness of our petition‏

      Kenneth Tannenbaum
      Petition Organizer

      Congratulations, everyone! We had another 19 people sign the petition today!

      To keep the signatures coming, tap into the power of Facebook to help promote our petition. You might have already taken the step to share a link to our petition on your FB profie, but that's just scratching the surface of what's possible. Facebook is the largest website in the world, and there are many ways to access the millions of people who use the site each month.

      We have some quick tips for how to use Facebook to promote our petition on our FB page ( Please take a look and 'Like' us while you're there!

      Again, thank you for your participation! Keep up the good work in spreading the word!

    4. Petition Day 2 - How to use listservs to promote our petition

      Kenneth Tannenbaum
      Petition Organizer

      Great news! We've already received 50 signatures since creating our petition yesterday! But, there's plenty more ground to cover before we even come close to our goal of 100,000 - and we need your help.

      The most effective way to reach a lot of people at once is to send a link to the petition out to an appropriate listserv or organizational email list that might be interested. Think about the listservs that you belong to - you may have them for your recreational sports league, neighborhood group, church, classes, book club, professional associations, and more. These are hundreds or even thousands of potential allies for your cause.

      Don't be shy! You've signed this petition because you believe that there is a problem that needs to be solved. The only way we are going to make a difference is by getting more people involved, and that means asking them to sign on.

      Thank you for your help! Together, we will effect a change & drive Comcast to reverse their decision on this fee!

    5. Reached 50 signatures
    6. Visit us on FaceBook!

      Kenneth Tannenbaum
      Petition Organizer

      Like the 'Comcast Petition' page and help spread the word about our petition!

    7. Reached 25 signatures


    Reasons for signing

    • Michael Woffenden CONCORD, MA
      • over 2 years ago

      Comcast's practices are deceptive. I checked my online bill and there is no mention of the introduction of this fee. It just "appeared". And their claim of "wear and tear" on modems is absurd. The $7/mo fee is a scam and should be reversed.

    • Lisa Vaquero ANTELOPE, CA
      • almost 3 years ago

      I was advised what my costs would be for my service..then low and behold I am being charged an additional $7!?! ROBBERY that's what this is...sure I don't have to pay, but then my account would get forwarded to collections and I am NOT risking my credit score! In the process of looking for another provider!!!

    • carol whitney PLYMOUTH, MA
      • almost 3 years ago

      Getting tired of being ripped off, by big corporate companies, I'm just a small company and it looks like I'm heading to verizon

      • almost 3 years ago

      this company is ripping me off i cant switch im tired of this nickel and diming and no one can complaion b.s

      • almost 3 years ago

      My comcast contract stated my rate was 59.95 per month. My Terms of service states that my rate will not change for the lenght of the term.


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