I imagine that Enterprise personnel in bordering cities like West Memphis or Southaven may have been trained in Memphis. As such, it's possible that they may have been reared in the culture of tolerance that prompted these incidences and may have practiced or still practice the same deceptive and unfair sales tactics. If you have been a victim of deceptive sales tactics by Enterprise you may be protected under the consumer protection laws of your respective states if you live in Mississippi or Arkansas.
www.enterprise.com states that “Enterprise is not qualified to evaluate the adequacy of the renter's existing coverage; therefore the renter should examine his or her credit card protections, automobile insurance policies or other sources of coverage that may duplicate the protection provided by DW”.
If you feel that you or anyone you know have been coerced into purchasing CDW by personnel saying that company policy says that the vehicle needs to be fully covered, speak up!