• Petitioned Bank Of America

This petition was delivered to:

Bank Of America

Take responsibility for loss of valuables in Safe Deposit Boxes.

    1. Unsa Kamal
    2. Petition by

      Unsa Kamal

      DAnville, CA

When we rent a Safe Deposit Box, we assume all our valuables will be kept safe and the bank would be liable for any potential loss or damage resulting from their incompetence or negligence. Well that is not the case. BoA attorney states the bank has limited liability and is in no event liable for loss of personal valuables.   So what do consumers pay for when they rent a "Safe Deposit Box", if not safety?

BoA should take full responsibility and be held accountable for safe keeping customer valuables entrusted to them.

This is based on our personal experience....it’s now been 8 month since BoA broke into our safe deposit box without notifying us and removed our valuables, citing they did not have all our documentation. Fact is they had all our information when they opened the account, they did not bother looking up the information on record.   They continue to deal with us in a very arrogant and high handed manner and will not comply with a simple request to return our valuables back to us in a manner that will ensure their safe and undamaged return. Their attorney wrote to us saying the bank has limited liability and is in no event liable for loss of personal valuables

This has been an unnecessary, time-consuming, frustrating, and emotionally draining ordeal in which we have felt “picked-on,” avoided, blamed, and harassed and continue to suffer the discrimination and ineptitude of a large institution, unwilling to admit its mistakes. We did nothing of fault, whatsoever, and yet are expected to spend time and money on this ordeal. After having made great attempts to resolve this matter on our own we were forced to hire legal counsel.

Please sign this petition so the public can be made aware of yet another big business atrocity and the Bank change its policy.


Recent signatures


    1. BoA’s incompetence and high handedness continues.

      Unsa Kamal
      Petition Organizer

      Their lawyer got in touch with us and told us to turn up today at a Bank of America branch to take possession of our valuables. We were on a college trip and had to return back specifically to make this date. We told them that today is very inconvenient but he insisted.

      So we all turn up today including our lawyer, only to be told our valuables cannot be delivered today. Some problem at the central vault and we have to reschedule for another day.

      Now it leaves us wondering if they have lost our stuff

    2. Reached 100 signatures


    Reasons for signing

      • over 2 years ago

      Yet another reason for banks to make more money out of the public. Charging for a safe box that is not safe after all. Contents should be returned but I presume small print of terms and conditions allow them to get away with this.

      • over 2 years ago

      Banks should take responsibility of our items in their so called safe boxes .

    • Amna Munawar SAN JOSE, CA
      • over 2 years ago

      I have had problems with BofA from Day 1. As soon as I read this, I went down to the bank and took all of my stuff out. This is wrong at every level!!!

      Safe deposit boxes are there for a reason and we keep our things in these boxes to reduce the liability and peace of mind... I guess keeping them in the house is still better than putting anything in this bank!

    • Ayesha Ahmed FARMINGTON HILLS, MI
      • over 2 years ago

      It damage my trust on BoA. They need to change to get this trust back.

    • Arshi Yousuf SANTA CLARA, CA
      • over 2 years ago

      When we put our valuables in the safe deposit box we are entrusting the bank to keep our valuables safe - this act by B of A is a breach of trust which is unacceptable.


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