Allow cancellation of memberships to be made in person or over the phone.
  • Petitioned Bally Total Fitness

This petition was delivered to:

Bally Total Fitness

Allow cancellation of memberships to be made in person or over the phone.

    1. Andres Lefevre
    2. Petition by

      Andres Lefevre

      Boca Raton, FL

Bally Total Fitness Membership cancellations should be made possible in person, by phone or by e-mail. Cancellation at Bally is only possible through US postal mail which allows Bally Total Fitness to charge another month's membership fee ($25.00) while the mail is being delivered and processed. By making the process of cancellation of membership more difficult Bally's is racking up extra fee's from their members. The representatives that work at Bally Total Fitness and their customer service department refuse to cancel any membership and will continue to charge their customers until they have received a letter addressed to their cancellation department. Let Bally Total Fitness know that their cancellation policy is not ok with their guests. Why should customers continue to pay, even when trying to cancel membership?

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    1. Reached 10 signatures

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    Reasons for signing

    • Andres Lefevre BOCA RATON, FL
      • almost 3 years ago

      Bally Total Fitness has been displaying bad business practice for years, this is an on going bad business practice that Bally customers are upset about. It is a cheap attempt at squeezing as much money out of Bally Total Fitness customers even when they don't want Bally's service any more.

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