AT&T: Stop discriminating against deaf customers
  • Petitioned AT&T

This petition was delivered to:

AT&T Wireless Services, Inc.
AT&T
AT&T
AT&T Inc.

AT&T: Stop discriminating against deaf customers

    1. Ben Reynolds
    2. Petition by

      Ben Reynolds

      Martinez, CA

My brother is deaf and has been since he was diagnosed with spinal meningitis when he was 1 1/2 years old.  Now at age 34, he is able to take advantage of the wonderful technologies that allow him to communicate with family and friends far easier than ever before.  

One of these technologies is the iPhone's FaceTime app which Apple just announced will be available to all iPhone users on the mobile network -- instead of just on Wifi.  However, when I heard that AT&T is forcing him and millions of other deaf individuals to pay for an expensive unlimited voice plan (which they will never utilize) just to use the FaceTime app, I was outraged!  

The benefits of FaceTime for my brother and other members of the deaf community cannot be overstated.  FaceTime allows the use of video chat on the go.  In emergency situations where texting isn't an option or there's no Wifi available, mobile FaceTime could be a lifesaver.  By forcing their deaf and hard-of-hearing customers to purchase an expensive plan they don't need, AT&T is basically charging customers for being disabled.

Moreover, the Net Neutrality rules of  the Federal Communications Committee (FCC)  prohibit mobile operators like AT&T from blocking applications that compete with their voice and video telephony services. AT&T's blocking of FaceTime does exactly that.

Please join me in telling AT&T to stop discriminating against the deaf community by making them pay for a service they will never use.  This is not about abusing the system, but keeping a fundamental right to be able to communicate with each other at anytime, anywhere. 

 

Recent signatures

    News

    1. AT&T Finally Allowing Deaf People to FaceTime over Cellular Network

      Ben Reynolds
      Petition Organizer

      AT&T is cracking!! Please read the short article posted below. While this is not a clear victory for the deaf and hard of hearing community, it is a step in the right direction. Let's keep up the pressure. Thank you again for your continued support!!

      http://www.deaftechnews.com/2012/11/05/att-finally-allowing-deaf-people-to-facetime-over-cellular-network/

      AT&T Finally Allowing Deaf People to FaceTime over Cellular Network | DeafTechNews

      A friend of mine, Joe Kolash has recently told me that he was able to add FaceTime to be able to use over a cellular network, like 4G or 3G. He said it is only take a simple call to AT&T's National Center for Customers with Disabilities (NCCD) to activate.

    2. Reached 2,500 signatures
    3. FCC WILL REVIEW OBJECTIONS TO AT&T'S FACE TIME BLOCKING .

      Ben Reynolds
      Petition Organizer

      HELLO SUPPORTERS! I just came across this article and wanted to share it with you all, support groups have threatened to file a formal complaint with the fcc if action is not taken. Let's turn up the heat! Please make sure you forward this petition on to everyone you know. Let's let our voices and signs be heard and seen!

      http://mobile.theverge.com/2012/9/25/3404938/fcc-julius-genachowski-att-facetime

    4. Reached 2,000 signatures

    Supporters

    Reasons for signing

    • Coral Knudsen CAMAS, WA
      • almost 2 years ago

      I have family members who are hard of hearing and prefer to lip read. In reality, it can be a huge help even for the hearing, especially for emergency calls, seeing what is going on the response maybe even quicker, because it 911 dispatcher will know to send police or ambulance first or not to.

      REPORT THIS COMMENT:
    • Gabriel Straitiff DENVER, CO
      • almost 2 years ago

      Communication between deaf people are important to me.

      REPORT THIS COMMENT:
    • Keith DeBlasio GREAT CACAPON, WV
      • almost 2 years ago
      REPORT THIS COMMENT:
    • carl mancini HACKENSACK, NJ
      • almost 2 years ago

      my daughter was born profound deaf and we ve been a t &t customers since phone cells been in exsistance lets go at&t show us who the front runners in cell phone tech really are thanks cman

      REPORT THIS COMMENT:
    • Gilles Read MONTREAL, CANADA
      • almost 2 years ago

      La culture sourde existe définitivement la LSQ ou l'ASL

      REPORT THIS COMMENT:

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