Provide iPhone 5 with free Lightning to 30-pin adapter included
  • Petitioned Apple

This petition was delivered to:


Provide iPhone 5 with free Lightning to 30-pin adapter included

    1. Juan Carlos Jiménez
    2. Petition by

      Juan Carlos Jiménez

      Madrid, Spain

Dear Apple Inc.,

I have been a loyal Apple customer for many years. I have iPhones, iPods, Macbook, iMacs and several devices that require your 30-pin connector.

I am extremely disappointed at how Apple is treating its loyal customers after I learned more about the iPhone 5 features. I understand that technology evolves so the need for a smaller connector is granted and thus a smaller connector may be needed to replace the standard 30-pin connector; however, I cannot believe that this lightning to 30-pin connector is not included when purchasing a new iPhone 5.

What about all your customers who have purchased devices that require a 30-pin connector? Do we need to spend hundreds of dollars now to make sure they all work with the new iPhone?

To make matters worse, I am reading reports that indicate that some docks, speakers and car models are not likely to work with Lightning or the new adapter.

I personally feel mistreated. Not including the adapter when buying an iPhone 5 is almost offensive. You have to respect your loyal customers and treat them with apppreciation. It is not logical to think that you can come out with an update of an old product and people have to either throw away all their equipment that used to be compatible with Apple or buy an adapter for the not-so-modest amount of $29 in the US and $39 in Europe.

I hope that Apple reconsiders its position and offers a free Lightning to 30-pin adapter to all buyers of the iPhone 5.

Recent signatures


    1. Reached 10 signatures


    Reasons for signing

    • Thomas Hughes NEW YORK, NY
      • almost 2 years ago

      It's crazy for Apple to do this, it suggests they are losing focus. A lot of people seem to agree:

    • David Bauknecht EAST FALMOUTH, MA
      • about 2 years ago

      I'm a long time faithful iPhone customer and I think so highly of the company that I was SHOCKED that they weren't taking care of their customers by either offering it free (as they did with the Bumper) OR offer it reasonably for upgrading customers for like $9.99. $29.99 is RIDICULOUS and definitely a TERRIBLE showing for the company... I still can't believe it and really feel as though they will announce any day now of a discounted or free adapter program thru their Apple Store App.

      • about 2 years ago

      When I bought my iPhone, it said "Your iPhone includes a Lightning to 30-pin adaptor".

      It didn't. I called Apple, and they advised me to return the phone.

    • Raffaele Esposito MILAN, ITALY
      • about 2 years ago

      Because I have tons of accessories from the older models.

    • Noah Finney CINCINNATI, OH
      • about 2 years ago

      I want to be able to use my iPhone with devices I have previously purchased. I do not want to purchase a whole new adapter for 30 dollars...


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