Amazon: Reverse Decision to Raise Free Shipping Minimum from $25 to $35
  • Petitioning Amazon.com

This petition will be delivered to:

Amazon.com
CEO, Amazon.com
Jeff Bezos

Amazon: Reverse Decision to Raise Free Shipping Minimum from $25 to $35

    1. Brian Halcomb-Allyn
    2. Petition by

      Brian Halcomb-Allyn

      Hixson, TN

Amazon.com has decided to raise the minimum purchase required to receive free shipping from $25 to $35 -- just as the holiday shopping season starts. I’m asking them not to add an extra burden on families like mine, and to keep the free shipping minimum at $25. Please share this petition with your friends and family.

I have an 8-year-old daughter and like many families, we plan to do a lot of our holiday shopping on Amazon.com. Since we will have to either pay more to get free shipping or start paying for shipping, Amazon’s price hike will cut into our holiday shopping.

If Amazon keeps their minimum purchase for free shipping at $25, this will help everyone who uses Amazon.com to save money, afford holiday shopping, and it will ultimately help our economy. If Amazon hikes up their prices, however, all their customers will suffer and have to pay more for the same service.

The economy is bad enough right now -- Amazon shouldn’t be making their customers spend more money just to get free shipping, just as people start struggling in the holiday season.

Amazon.com, don’t put this extra burden on your customers. Keep the free shipping minimum at $25.

To:
Amazon.com
Jeff Bezos, CEO, Amazon.com
To reverse their decision to raise free shipping minimum from $25 to $35.

Sincerely,
[Your name]

Recent signatures

    News

    1. Reached 50,000 signatures
    2. CEO Responds

      Brian Halcomb-Allyn
      Petition Organizer

      Here is the latest email from Amazon. The CEO received my email and was forwarded the executive customer service. Below is their email.

      Message From Customer Service
      Dear Brian,

      I'm Mardy of Amazon.com's Executive Customer Relations team. Jeff Bezos received your email and asked me to respond on his behalf.

      I've reviewed your account and understand you're concerned about the increase in the free shipping threshold. While I know you're disappointed with our stance on this matter, I want to assure you the information you received from our customer service is correct.

      As mentioned, this is the first time in more than a decade that Amazon has altered the minimum order for free shipping in the U.S. During that time we have expanded free shipping selection by millions of items across all 40 product categories, and want to continue expanding that selection.

      Brian, I’m sorry for any disappointment caused and appreciate your understanding. While we won’t

    3. Reached 20,000 signatures
    4. Email from amazon

      Brian Halcomb-Allyn
      Petition Organizer

      This is the email from amazon.
      ello,

      I apologize for the inconvenience that has caused to you.

      As a customer service representative we're unable to sign this petition to help stop this raise. We apologize for the inconvenience this might cause. I'm forwarding your comments to the appropriate managers for consideration. We value your feedback, as it helps us continue to improve our store and provide better service to our customers.

      It is always important for us to hear how customers react to all aspects of shopping at Amazon.com. Strong customer feedback like yours helps us continue to improve the selection and service we provide. I appreciate your thoughts, and I've forwarded your comments to appropriate department and we'll consider your comments as we plan further improvements.

      We are always striving to provide the best possible service to all of our customers. Your comments will help us make this service more convenient for all users. Thanks for taking time to offer us your thou

    Supporters

    Reasons for signing

    • lorie taylor VALLEY STREAM, NY
      • about 1 month ago

      I'm signing because I agree to keep the free shipping at minimum $25

      REPORT THIS COMMENT:
    • Ceith Barker SIOUX CITY, IA
      • about 1 month ago

      I buy less from Amazon now.

      REPORT THIS COMMENT:
    • Gordon Parks TAMPA, FL
      • about 1 month ago

      So shipping is free if I pay less

      REPORT THIS COMMENT:
    • John Duczek KAPUNDA, AUSTRALIA
      • about 1 month ago

      just Greedy....... another one

      REPORT THIS COMMENT:
    • Susan Hook WINSTON, GA
      • 3 months ago

      It was simply easier to get to the $25 minimum. Now with the higher minimum, most times I just choose not to purchase, and I don't like the idea of being forced into the $99 a year Amazon Prime arrangement.

      REPORT THIS COMMENT:

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