Here is the latest email from Amazon. The CEO received my email and was forwarded the executive customer service. Below is their email.
Message From Customer Service
I'm Mardy of Amazon.com's Executive Customer Relations team. Jeff Bezos received your email and asked me to respond on his behalf.
I've reviewed your account and understand you're concerned about the increase in the free shipping threshold. While I know you're disappointed with our stance on this matter, I want to assure you the information you received from our customer service is correct.
As mentioned, this is the first time in more than a decade that Amazon has altered the minimum order for free shipping in the U.S. During that time we have expanded free shipping selection by millions of items across all 40 product categories, and want to continue expanding that selection.
Brian, I’m sorry for any disappointment caused and appreciate your understanding. While we won’t