• Petitioned 23andMe

This petition was delivered to:

23andMe

23andMe Don't Take Away Our Relative Finder Matches

    1. Petition by

      James Vick

      Lake Worth, FL

I am asking 23andMe to stick to its previous commitment to let customers who discontinue its Personal Genome Service (PGS) retain their existing Relative Finder matches as long as the customers fulfilled their PGS commitment.

To:
23andMe
I just signed the following petition addressed to: 23andMe.

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23andMe Don't Take Away Our Relative Finder Matches

I am asking 23andMe to stick to its previous commitment to let customers who discontinue its Personal Genome Service (PGS) to retain their existing Relative Finder matches as long as the customers fulfilled their PGS commitment.
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Sincerely,

Sincerely,
[Your name]

Recent signatures

    News

    1. Anne WOJCICKI's Blog Update

      James Vick
      Petition Organizer

      For those who don't have access to the 23andMe Community, here is Anne's update in the 23andMe blog.

    2. 23andMe Has Made Significant Concessions to Its Proposed Changes to the TOS

      James Vick
      Petition Organizer

      Anne WOJCICKI has responded in a very positive way to complaints about changes in the terms of service (TOS) for 23andMe. Thanks to Andrea BADGER for first bringing the initial changes to light and to CeCe MOORE for tirelessly advocating on our behalf. Thanks also to the signers of this petition for helping 23andMe to see it had made a mistake.

      If you have a 23andMe account you can see Anne's message at the link. If she follows the same path as with her original message there will be a blog post that everyone will be able to access soon. The initial replies to Anne on the 23andMe Community have been very positive.

      Anne makes significant financial concessions on the TOS. She also also makes a commitment to engage "with leaders from the ancestry community to do our best to create products that meet your needs" and "to putting substantial improvements into customer service so we can have an outstanding customer service experience and give you an easy way to communicate with us."

    3. Reached 250 signatures

    Supporters

    Reasons for signing

    • Thomas Luce BETHEL, OH
      • almost 3 years ago

      I am asking 23andMe to stick to its previous commitment to let customers who discontinue its Personal Genome Service (PGS) retain their existing Relative Finder matches as long as the customers fulfilled their PGS commitment.

      REPORT THIS COMMENT:
    • melanie shouse LEXINGTON, KY
      • almost 3 years ago

      The larger your database the more people will sign up. You need to remain a respectable company keeping your word and your database.

      REPORT THIS COMMENT:
    • thomas mccullock COLORADO SPRINGS, CO
      • almost 3 years ago

      This has made me think twice about signing up for 23andMe. They keep changing everything, I have no idea what will actually be available a year or two from now.

      REPORT THIS COMMENT:
    • Joanne Bolt FRESNO, CA
      • almost 3 years ago

      I have a right to my genetic history and my

      medical marker history

      REPORT THIS COMMENT:
    • Richard Hill ROCKFORD, MI
      • almost 3 years ago

      As I have written elsewhere, changing terms after people have purchased a DNA test is a "sucker punch" to genealogists. While 23andMe is primarily a health testing company, it's not good business to anger the genetic genealogists who made significant contributions to their user database. http://www.DNA-Testing-Adviser.com.

      REPORT THIS COMMENT:

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