Hi,
We provide food to close to 7,000 people each month. Our volunteer corps is a mix of retirees, stay-at-home moms, people experiencing lay-off from employement, etc. We have gone to full client choice and have done so successfully. We implemented this practice approximately 8 years ago, primarily to offer a more dignified way for our clients to select their food. It has been a great way to operate and, despite the number of people served, very efficient. We are open 7 times per week and, because of the times that we are open, can't always get younger people or working individuals on the schedule because the majority of our hours of operation are during the typical work day. However, when we do have opening that are night or weekend hours, they get snapped up immediately by our youth and/or working volunteers.