Heather, this is an awesome and needed post on a hot issue. And I so respect your experience on this.
But I'm still on the fence about this issue of following everyone back. I have found you can easily have conversations with people you're not following. The only limit is the inability to receive direct messages if you're not following them, but they can still reach you.
On the other hand, it doesn't hurt to follow lots of people if you use a Twitter client to filter and manage the influx of messages. Twitter clients include Tweetdeck for single accounts, and CoTweet for large orgs.
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