My firm, Springboard Consulting works with Corporate America on how to appropriately support and market to people with disabilities and their families in the workplace and marketplace. In fact, I have just written a book entitled DIVE IN, Springboard into the Profitability, Productivity and Potential of the Special Needs Workforce due out October 1st. I agree that "accommodations" as well as general etiquette and awareness is not understood especially as it relates to folks with "the not so visible" disabilities. I know because I have two children with special needs and have dealt with this on a personal level. Check out www.consultspringboard.com to learn more.