This is an ill-conceived and ill-timed decision. At a point where customers are feeling pretty empowered to push back against corporate overreach and band together, this will end badly for you, Verizon. Your service is not so great that it can't be gotten elsewhere.
The major offense here was not the myopia that allowed for the submission and selection of the presentation in the first place. That is regrettable, but given the homogeneity of the tech industry, perhaps understandable. If you honestly cannot imagine an alternate perspective, you are likely to step on land mines in any environment. And, thematically, some of what he says metaphorically makes sense as an exploration of the scalability characteristics of CouchDB. Even so, the images chosen were unprofessional and what I like to call "fucking classy". The really inexcusable situation was the response. A simple "Oops" or "My Bad" would likely have sufficed as a learning experience, but the nonsense about edginess, free speech, etc. are all misguided infantilism and underscore the work that remains for this industry.
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