Malaika Wright

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  Malaika commented on the article | almost 3 years ago

  Learning Needed

  Brooks, good posts.... and an issue I REALLY care about. I think there are many reasons why lessons learned documents don't get used and we don't learn as we should, ranging from poor communications techniques, to poor technology, to an ability to give and receive feedback an appropriately to use of media that do not support the type of learning we are trying to convey, e.g. even the most well-written lessons learned document cannot effectively convey some types of information.
  
  As individual as the diagnosis might be per organization, so are the "remedies" to our learning shortcomings. There are a lot of tools out there that help organizations address where they are weak and how to shore up these areas and I hope that as we start to address learning weaknesses we recognize this as a multi-faceted issue.