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Terms & Privacy Policy Update

December 2014

Since we last updated our Terms of Service and Privacy Policy, the way people use Change.org has evolved and the platform has grown exponentially.

Today, more than 80 million people use Change.org to start and sign hundreds of thousands of petitions. Every week, over 100 petitions on Change.org become victories that are astounding catalysts of change.

We want to ensure our policies enable the people who use our platform to create even more change in the future. To that end, we're making some key updates to our policies that we'd like to share with you. Our new Terms of Service, Privacy Policy and Cookies Policy will take effect on 12 January 2015 and we’ve put together this page so you can understand the main changes.

Our new policies are still focused on ensuring our users can create the change they want to see. Here are a few core things we're not changing:

  • Change.org is free and open. You can use our platform to start, sign and share petitions on issues you care about regardless of who you are, or what you believe.

  • We won’t pass your email address to third parties without your permission. Organizations can pay to promote their petitions (that's what keeps the platform free to use), but we'll never share your email address with those organizations unless you say it's okay.

And here are some things we’ve updated:

  • We’ve made it easier to resolve issues. We've simplified how we would work together to resolve disputes, which includes removing our arbitration clause.

  • We’ve made it clear that you retain full ownership of the content that you own and upload to Change.org. We’ve also clarified that while you own the content, we might modify or share versions of it. As an example, if we want to feature your petition on our homepage, we might shorten the title.

  • We explain more clearly how we use cookies. We use cookies to operate our platform and provide you with the most relevant content. We'll also be able to understand whether you've continued your involvement with organizations you’ve connected with after signing a petition.

  • We explain how we give you relevant content. We’re building technology to show you campaigns that are most likely to matter to you and use information from a range of sources to do so, which we explain in our Privacy Policy.

  • We’ve cut down the legal jargon. We’ve done our very best to get rid of complex legal terms to make these policies as clear as possible, because we want you to understand what they say.

You can read the new Terms of Service here and Privacy Policy here, and view the old Terms of Service here and Privacy Policy here. If you have any questions about these updates, feel free to contact us -- we'd love to help.

Thanks for supporting change in your community - we can't wait to see what you'll change next.